Our Customers Speak

How the Salestutor Program has improved results

Rebel Sport - Sporting Goods Retail Chain

“Since working with Ian Segail and putting some good business practices into effect we have achieved the following results:

- 120% increase in units sold per week
- 97% increase in customers served per week
- P & L for this financial year has started well with a $22,000 increase already on the bottom line
- In 6 months the store’s bottom line grew by $26,235 over last year

We still have a lot of goals that we want to kick this year.

Thank you once again for the investment Rebel Sport has made on my behalf with the coaching. As you can see it has paid off extremely well.”

- Mathew Gallagher, Store Manager

Burwell Technologies - Manufacturer and Distributor of Surface Preparation Products

“We engaged Ian Segail initially to work with and turn around our underperforming Sales Team in Victoria. Ian worked directly with the Branch Manager and myself over a 4 month period and the results speak for themselves.

When we first engaged Ian our sales and average margin had slumped. Our goal was to get the team improving sales by 35%. With Ian’s help we have smashed that goal and Victoria’s sales continue to grow. Today, the state consistently delivers an increase in sales of between 52–69% on the original sales figure, and margins have improved by 6%.

We have since used Ian’s skills to assist us in other states and I would recommend him to any organization that was seeking to lift their sales performance.”

- Damian Williams, Sales & Marketing Manager

Banjo’s Corporation – Australian Bakehouse Franchise

“On behalf of Banjo’s Corporation I wish to express my sincere thanks for the terrific work undertaken by Ian Segail. As the Franchisor we needed to have our Franchise Consulting team change their cultural focus from being ‘auditors’, ensuring the integrity of our brand, to being a team of business coaches supporting our franchisees to achieve their business goals. …..Ian coached and up-skilled our team on how to support our poor performing Franchisees to become successful….coaching them in real time and ‘on the job’. The results thus far have been more than we could have hoped for. Of the 4 pilot stores involved in the project, all have shown improvement, with one store in particular growing in leaps and bounds. It is also pleasing to note that a franchisee that initially had plans to sell off their franchise have now not only decided to stay with the group, but are also seriously considering opening up another outlet. Ian’s assistance has been invaluable and the investment in his services has been money well spent.”

- David Dilger, Chief Executive Officer

FreightWise

"Based on the principles that you taught me with regards to getting my message across, getting access to the decision makers and finally being able to galvanize them into action, I have now secured two contracts with freight organizations and am close to securing a third. My pipeline is healthy and there are a number of new prospects on the horizon as well as new business opportunities. Your pragmatic, no- nonsense attitude to business helped me define what was achievable and what was “pie in the sky” and I will always be grateful for your mentoring."

- Steve Zeff, Managing Director

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